Welcome to Hakone Kowakien Ten-yu. This is a luxurious modern ryokan. The concept of the ryokan is the harmony of authentic Japanese hospitality and nature. You can watch the sunrise while bathing in our enormous open air onsen (hot spring) bath with panoramic views. In addition, all rooms come with their own private open-air bath. In the evening, get you will enjoy a beautifully presented delicious Japanese-Western meal. Enjoy the heavenly experience of true Japanese hospitality during your stay. Check-in time is from 15:00 to 17:00 and check-out time is before 11:00 am.

Facilities

Guest Photos:

You Must Be Logged In To Submit A Guest Review

Ryokan Reviews:

• Great Tokyo Getaway

  Andrew

  Month of Visit: February

  Country Of Reviewer: U.S.

  Atmosphere Rating - 4

  Food Rating - 5

  Staff Rating - 5

  Location Rating - 5

  Room Rating - 5

  What a wonderful overnight getaway from Tokyo. The onsen and meals were all excellent. While we enjoy a proper Japanese breakfast, we were delighted with Kowakien Ten-yu's amazing international buffet. The balcony hot tub was a treat before a good night's sleep on a unusually comfortable western bed.

• One of life's great experiences

  Sarah

  Month of Visit: February

  Country Of Reviewer:

  Atmosphere Rating - 5

  Food Rating - 5

  Staff Rating - 5

  Location Rating - 5

  Room Rating - 4

  I arrived at the end of a two-week work trip to Japan, rather exhausted and thinking perhaps I should have flown straight home. How wrong that would have been! Hakone is wonderful, particularly for nature and art lovers, and this hotel is really perfect - staff so kind and helpful, food amazing, and the baths are fabulous, both on each room\'s private balcony and the public baths. Watching the sunrise from an onsen, naked, with a bunch of women you\'ve never met before is one of life\'s truly liberating experiences! The one downside of my stay - though not the fault of the hotel - was that I hadn\'t understood the implications of the closure of the local Tozan trainline while repairs are made, post-typhoon. It wasn\'t possible to do everything I wanted, because everything took longer. Still, beautiful to see things from buses too, and the concierge was very helpful about local services, which are very cheap and easy to navigate with Googlemaps. Rooms are great, although some of the furniture is a little tired. Having returned to the UK, I miss my open air bath! Would definitely return again, and for longer next time.

• A Perfect End to our Holiday

  Amanda

  Date of Review: October, 2019

  Month of Visit: October

  Country Of Reviewer: Australia

  Atmosphere Rating - 5

  Food Rating - 4

  Staff Rating - 4

  Location Rating - 5

  Room Rating - 5

  After a busy 16 day holiday in Japan, we retreated to Hakone Kowakien Ten-yu. The post-typhoon weather was against us, with many local attractions and transport options closed, but that didn't bother us at all. It gave us the opportunity to truly unwind for two days, in the beautiful surroundings on Ten-yu. We especially loved the public baths, as well as our private balcony bath, and the fact that we could truly relax in our pajamas and yukatas!

• Great Experience

  Anne

  Month of Visit: May

  Country Of Reviewer: Brazil

  Atmosphere Rating - 5

  Food Rating - 5

  Staff Rating - 5

  Location Rating - 4

  Room Rating - 5

  Me and my husband had a great experience at Ten-yu. Staffs were very friendly and helpful. The room were very confortable and clean, with a great view from the balcony. The meals were such an experience, the food is great! The ryokan offers free shuttle bus to some places in Hakone, which was helpful. The concierge offers plenty of information of the attractions and ways to get at the attractions. Differents types of teas and coffee available in the hotel lobby. I really recommend this place.

• Great rooms, ok food, meh after-stay support

  Christopher

  Month of Visit: March

  Country Of Reviewer: US

  Atmosphere Rating - 5

  Food Rating - 3

  Staff Rating - 2

  Location Rating - 4

  Room Rating - 5

  The hotel itself is beautiful. The beds are very comfortable and the staff is very helpful on premises. The baths aren’t particularly hot, but the facilities are wonderful, the highlight being the infinity bath that overlooks the mountains. The food was alright, I was certainly hoping for more given the price point. One of our party ordered the wine accompaniment to the dinner, and she had to ask them to be served the second 2 pairings. That said, the after stay support has left things to be desired. I had coordinated via Japan Guest Houses and had confirmed that the staff had found a pair of sunglasses we had left behind. When I tried to reach out to arrange delivery, the only answer I was able to get was “sorry, we could not find your sunglasses”. Not being able to get a straight answer out of them is annoying.

• Great stay

  Syed

  Date of Review: April, 2018

  Month of Visit: April

  Country Of Reviewer:

  Atmosphere Rating - 4

  Food Rating - 4

  Staff Rating - 5

  Location Rating - 5

  Room Rating - 5

  The staff are helpful, the rooms are wonderful, and the onsens are beautiful. The food every night showed attention to detail. Great stay.